If you use AuthPoint, your AuthPoint Gateway software must be updated to the latest available version (v5.1.5) by 10 October 2019 (APAC cloud region users), by 16 October 2019 (EMEA region), and by 17 October 2019 (AMER region) in order to avoid an outage in your service. If you do not update your AuthPoint Gateway before this time, all users who try to use AuthPoint to authenticate will experience a failure.

Please read the Knowledge Base article for more information and to get detailed upgrade instructions.

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