I tell them the functionality my team needs, and trust them to make it happen. They work as our face-to-face, dedicated advisor and we can trust that they will give us the best solution that we need.
Adam went above and beyond to make sure I was online and ready to work. Thank you for working quickly to solve the problem! Your extra effort was appreciated!
I really appreciate the technician assistance in addressing this matter. The technician was thorough and checked in daily, as well as being very responsive. Again, I greatly appreciate everything.