Netsafe Business IT Solutions - logo

Netsafe Client Support Portal

For current clients to communicate their IT issues

Submit a Ticket

Having a technical issue? Submit a ticket to our helpdesk here and a tech will be on your case.

Establish a Remote Connection

Share your screen with our IT helpdesk techs so we can diagnose your issues.

Check the Status of your Support Ticket

Log in to our helpdesk portal to check the status of your ticket.

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IT Helpdesk Services

Our reliable team gives you the tech support you need, remotely.

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On-Site Services

IT technicians can troubleshoot on-site when you need them.

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Data Protection Services

We protect your systems and give you a data recovery plan. 

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Benefits To Your Business

  • Predictable monthly rates, priced just for the services we're providing, with NO BUDGET SURPRISES. 
  • You have a TEAM OF TECHNICIANS with a broad bank of knowledge assisting your business.
  • Our remote and on-site teams REDUCE THE EXPENSE and management of an in-house employee. 
  • We keep your TEAM IN THE FIELD supported, so you don't have to worry about connectivity.
  • If you have an existing IT department we can take the EVERYDAY TECH QUESTIONS off their plate so they can get back to handling complex IT issues.
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Client Success Story: Remote-Only Support

"I told them the functionality we needed, and then trusted Netsafe to make it happen." 

SOLUTION

  • Unlimited access to Helpdesk during business hours
  • Installed monitoring for backup success
  • Put in place license and warranty tracking so no surprises

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Industries wE SERVe

Our IT support services can aid a variety of industries, giving your team the tech support they need through remote Helpdesk services,
on-site technicians, or a combination to meet your unique needs.
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CONSTRUCTION

MANUFACTURING

PROFESSIONAL SERVICES

NON PROFITS

NEW TO our IT SUPPORT?

Learn how it can help you improve your business, reduce your costs, and what sets us apart. 

See Our Services 

INFO For OUR Clients

Articles, technology news, and troubleshooting tips to enhance your existing services. 

Go To Blog Articles 

helpful articles for your business
Law Firm IT Services: How IT Support Can Help Your Firm Run Smoother

May 15, 2018

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How to Shop for a Managed IT Service Provider

May 4, 2018

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6 Signs You Need to Hire a Managed IT Service Provider

Apr 25, 2018

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View All Blogs 
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Schedule Your Consultation

Get in touch with us and start the conversation about getting the IT support you need for your business.

Book Now

Netsafe Solutions provides IT Services and Support at a
fixed monthly rate. At Netsafe, everything we do starts with
service!

Quick Links

Contact Info

Office: 8514 McAlpine Park Drive Suite 275
Charlotte, NC 28211

Call: (704) 333-0404

Email: info@netsafesolutions.com

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