Managed IT Services
in Charlotte, North Carolina
Netsafe Solutions manages IT, cybersecurity, and Microsoft 365 for 100+ businesses across Charlotte and the Carolinas — so you can focus on running your company instead of your technology.
IT That Works. A Team That Answers.
Running a business in Charlotte is hard enough without technology slowing you down. Netsafe Solutions manages your entire IT environment — proactively, at a predictable monthly rate — so problems get solved before your team even notices them. We’re not a call center. We’re a Charlotte-based team of 15+ certified technicians who know your business, answer when you call, and show up when you need us. Founded November 21, 2003 by George Hayner and Derek Schott.
What We Do for Charlotte Businesses
Every tool priced separately, month-to-month. No forced bundles. You pay for what your business actually needs.
Managed IT Services
Proactive monitoring, maintenance, and unlimited remote helpdesk support at a predictable per-device monthly rate.
Managed IT ServicesMicrosoft 365
Licensing via Pax8, Entra ID hardening, Teams, SharePoint, Exchange, Intune, and ongoing tenant administration.
Microsoft 365 ServicesCybersecurity
SentinelOne EDR, Black Point Cyber 24/7 SOC, Checkpoint Harmony email security, DefensX DNS filtering, MFA enforcement.
Cybersecurity ServicesManaged Detection & Response
24/7 human-led SOC monitoring across endpoints (16-min response) and M365 tenant (7-min response) via Black Point Cyber.
MDR with SOCBusiness Continuity & DR
Immutable backups, tested recovery plans, and complete BCDR keeping Charlotte businesses online when minutes matter.
BCDR ServicesCloud Migration
On-prem to Microsoft 365 and Azure migrations with minimal downtime. 22 years of Microsoft-first delivery.
Cloud MigrationCo-Managed IT
Augment your internal IT team with enterprise security tooling, 24/7 SOC coverage, and M365 depth they can’t staff alone.
Co-Managed ITManaged AI Services
Copilot deployment, custom AI agents, Claude API integrations, AI governance — real AI delivery, not AI buzzwords.
AI ServicesvCIO & IT Strategy
Executive-level technology advisory on a fractional basis — quarterly strategic reviews, IT spend management, roadmap planning.
vCIO ServicesHelp Desk · Compliance · IT Consulting · Security Training · Phone Systems · Automation · Project Services
How Much Does Managed IT Cost in Charlotte?
Most MSPs force their entire tool stack on every client regardless of need. Netsafe Solutions builds your stack around what your business actually requires — transparent, itemized, month-to-month on every tool.
Per-Device Support
Monthly per endpoint · Quoted- ✓ Unlimited remote helpdesk during business hours
- ✓ On-site support available (pre-approved T&M)
- ✓ 1-year service agreement
Microsoft 365 Licensing
Monthly per mailbox · MSRP rates- ✓ Business Basic — $7.20/user/mo
- ✓ Business Standard — $15.00/user/mo
- ✓ Business Premium — $26.40/user/mo
- ✓ Licensing sourced through Pax8
Security & Management Tools
Each priced individually · Month-to-month · No forced bundles- ✓ NinjaOne RMM — monitoring & patching
- ✓ SentinelOne EDR — endpoint detection
- ✓ Black Point Cyber SOC — 24/7 monitoring
- ✓ DefensX — DNS filtering
- ✓ Checkpoint Harmony — email security
No onboarding fee — migrations and security hardening included in the first month. Get a custom quote →
Why Charlotte Businesses Choose Netsafe Solutions
22+ years serving the Charlotte business community. We know the market, the industries, and the challenges local businesses face.
Healthcare, law firms, financial services, manufacturing, dental, nonprofits, engineering firms — from 5 to 1,000 users.
SentinelOne, Black Point Cyber SOC, Checkpoint Harmony, DefensX — each priced separately so you pay only for what you need.
~80 Microsoft 365 tenants under management. Entra ID, Conditional Access, Intune, Azure — at the depth CIOs need.
We run AI in production — custom Claude API agents, MCP integrations, automated security evaluations. Real AI delivery, not marketing.
Charlotte-based technicians who answer the phone, know your business, and show up on-site when you need them.
Industries We Serve in Charlotte
Specialized IT for regulated and technology-dependent industries across the Carolinas.
Frequently Asked Questions
What does a managed IT service provider do?
A managed IT service provider (MSP) takes responsibility for managing your business technology — computers, servers, networks, cybersecurity, and cloud systems — for a predictable monthly fee. Netsafe Solutions monitors your environment 24/7, resolves issues proactively, and provides strategic IT guidance so problems are prevented rather than just fixed after the fact.
How is Netsafe Solutions different from other Charlotte IT companies?
Netsafe Solutions combines 22+ years of Charlotte market experience with enterprise-grade tools — SentinelOne, Black Point Cyber SOC, Checkpoint Harmony, Microsoft Entra — that most SMB-focused IT providers don’t deploy. We also run AI-powered automation in production, including custom Claude API agents and MCP integrations, allowing our team to monitor more, resolve faster, and deliver better outcomes.
What size businesses does Netsafe Solutions work with?
Netsafe Solutions serves businesses with 5 to 1,000 users across Charlotte and the Carolinas. We work across healthcare, law firms, financial services, manufacturing, dental offices, nonprofits, engineering firms, and other industries — customizing our services to match your specific environment, compliance needs, and budget.
How much does managed IT cost in Charlotte?
Netsafe Solutions charges a per-device monthly rate that covers unlimited remote helpdesk during business hours. Security and management tools — NinjaOne, SentinelOne, Black Point Cyber SOC, DefensX, Checkpoint Harmony — are each priced separately, month-to-month, so you pay only for what your business needs. Microsoft 365 licensing is per mailbox at MSRP rates via Pax8. For most Charlotte businesses, the total cost is a fraction of the $65,000–$95,000 annual cost of a single in-house IT employee.
How do I get started?
Call us at (704) 333-0404 or fill out our contact form. We’ll have a brief conversation about your environment, then scope an engagement in writing before you commit to anything. No obligation, no jargon.
Let’s Talk About Your IT
Tell us about your environment and what you’re dealing with. We’ll get back within one business day with a straight assessment and a quote. No pressure, no sales pitch.
Or call us directly
(704) 333-0404
Areas We Serve
Netsafe Solutions provides managed IT services to businesses throughout the Charlotte metro area and both Carolinas.
North Carolina: Charlotte, Concord, Huntersville, Matthews, Cornelius, Waxhaw, Gastonia, Kannapolis, Monroe, Mooresville, Salisbury, Statesville, Hickory, Newton, Shelby, Albemarle, Greensboro, Winston-Salem, Lexington
South Carolina: Rock Hill, Fort Mill, Columbia, Spartanburg, Lancaster, Chester, York, Gaffney
Netsafe Solutions — managed IT services in Charlotte since 2003.
8510 McAlpine Park Drive, Suite 203, Charlotte, NC 28211 | (704) 333-0404
Last Updated: April 2026