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IT Helpdesk Services

Our reliable team gives you the tech support you need, remotely.

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On-Site Services

IT technicians can troubleshoot on-site when you need them.

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Data Protection Services

We protect your systems and give you a data recovery plan. 

Benefits To Your Business

  • Predictable monthly rates, priced just for the services we’re providing, with NO BUDGET SURPRISES. 
  • You have a TEAM OF TECHNICIANS with a broad bank of knowledge assisting your business.
  • Our remote and on-site teams REDUCE THE EXPENSE and management of an in-house employee. 
  • We keep your TEAM IN THE FIELD supported, so you don’t have to worry about connectivity.
  • If you have an existing IT department we can take the EVERYDAY TECH QUESTIONS off their plate so they can get back to handling complex IT issues.

Client Success Story: Remote-Only Support

“I told them the functionality we needed, and then trusted Netsafe to make it happen.” 

SOLUTION

  • Unlimited access to Helpdesk during business hours
  • Installed monitoring for backup success
  • Put in place license and warranty tracking so no surprises

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Industries wE SERVe

Our IT support services can aid a variety of industries, giving your team the tech support they need through remote Helpdesk services,
on-site technicians, or a combination to meet your unique needs.

CONSTRUCTION

MANUFACTURING

PROFESSIONAL SERVICES

NON PROFITS

NEW TO our IT SUPPORT?

Learn how it can help you improve your business, reduce your costs, and what sets us apart.

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INFO FOR
OUR CLIENTS

Articles, technology news, and troubleshooting tips to enhance your existing services.

Go To Blog Articles

helpful articles for your business

Enterprise Remote Help Desk Solutions

Enterprise Remote Help Desk Solutions

Enterprise Remote Help Desk Solutions We support an auditor with approximately 150 employees spread across five states. The client has an in-house IT team but needs help with Enterprise Remote Help Desk Solutions. Need: The client's internal team composed of software...

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Fully Outsourced IT Solutions

Fully Outsourced IT Solutions

Fully Outsourced IT Solutions We support an organization with 350 employees and 20 locations across the state of North Carolina with fully outsourced IT support solutions. Need: The client had a full-time IT Director on staff for a number of years, a local contractor...

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Remote IT Support for Professional Services Companies

Remote IT Support for Professional Services Companies

Remote IT Support for Professional Services Companies We support multiple clients across a number of industries with Remote Help Desk across several states. Where geographically possible, we dispatch as needed. Need: A client in the professional services industry with...

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Netsafe Client Support Portal

For current clients to communicate their IT issues

Submit a Ticket

Having a technical issue? Submit a ticket to our helpdesk here and a tech will be on your case.

Establish a Remote Connection

Share your screen with our IT helpdesk techs so we can diagnose your issues.

Check the Status of your Support Ticket

Log in to our helpdesk portal to check the status of your ticket.