Our Leadership Team
Discover what makes our crew tick.
We’re Dedicated to Supporting Greater Charlotte Area Businesses
Netsafe Solutions is proud to serve and support the vibrant businesses of Charlotte, NC, and beyond. Since 2003, we have strived to build and maintain our reputation as superb technical specialists. Our commitment to this community is reflected in our unwavering dedication to delivering exceptional service and fostering strong relationships with our clients.
Our leadership team is built on the foundation of transparency. We believe in open and honest communication, ensuring our clients are always in the loop. We want you to understand every aspect of your technology solutions, so we cut through the technical jargon and provide clear explanations right from the get-go. Whether you need managed security resources, cloud management services, or general business technology advisement, we lead you through the thick of the technical landscape and help you maintain momentum as you pursue your core objectives.
Responsiveness Is our Promise
We know that responsiveness is vital in the fast-paced business world. We prioritize prompt and efficient customer support. But don’t just take our word for it—our track record speaks for itself. With over 200 five-star Google Reviews, our clients vouch for our unmatched responsiveness and top-notch service.
Our Down-to-Earth Approach
We take a refreshingly different approach in a world where many companies compete to out-tech each other with overwhelming technical details. Our leadership team fosters a down-to-earth and partnership-based discussion style. As business owners, we understand the challenges you face and want to help you know what you’re buying without any unnecessary apprehension. We break down the complexities, answer your questions, and ensure you’re confident in your technology decisions.
Set Out for Sustainable Success in Information Technology
Take charge of your technology infrastructure today and unlock the potential for growth and efficiency. Netsafe Solutions offers comprehensive pricing for hardware refresh and cloud services, presenting you with the pros and cons of every solution in our suite. We empower you to make informed decisions that align with your business and set you on the path to success.
Meet Our Leaders in Managed IT Support
Netsafe Solutions is guided by a team of visionary leaders passionate about technology and dedicated to driving success for our clients. With their extensive industry knowledge, strategic thinking, and commitment to excellence, our leaders inspire our team to deliver innovative solutions and unparalleled service—all in a way that makes perfect sense to you, no matter what strategies you need.
Get to know the faces behind our leadership team who are instrumental in shaping our company’s vision and leading us toward a future of spectacular success.
George Hayner
Co-Owner
As one of the founders of Netsafe Solutions, George Hayner plays a vital role in making our business fully repeatable. With his extensive IT industry experience and expertise in product development, George ensures that our offerings are cohesive and meet the unique needs of small to medium-sized businesses. He takes the technical view, overseeing design and technical escalations to drive innovation and maintain the high quality of our products.
Derek Schott
Co-Owner
With a strong background in customer service, sales, and day-to-day operations, Derek is essential to the success of Netsafe Solutions. As a co-owner, he focuses on contract management, pricing, and proposal development, ensuring our clients receive competitive and transparent solutions. Derek’s expertise lies in streamlining communication infrastructures and identifying cost-saving opportunities to make sure operations run smoothly.
Mark Bruce
Help Desk Manager
As our dedicated Help Desk Manager, Mark Bruce ensures that customer issues are promptly addressed and resolved. With his efficient ticket management skills and meticulous tracking of all activities, Mark keeps our helpdesk running smoothly. He specializes in handling escalations and diligently investigates the root causes of client issues, ensuring comprehensive solutions are provided.
Aaron Booth
Operations Manager
With a strong focus on employee management and project coordination, Aaron Booth plays a vital role in our day-to-day operations. His three-year tenure and deep understanding of team dynamics allow him to handle scheduling, escalations, and project management expertly. Aaron’s attentive approach to team needs and his dedication to customer satisfaction make him an invaluable asset.
Bryan Crain
Sales Manager
Bryan is a forward-thinker with 26 years of demonstrated success in building lasting relationships by catering to the customer’s specific needs and earning their trust by ensuring they have the perfect solution for their ever-changing environment. He brings the same contagious enthusiasm, passion, and integrity that Netsafe IT Solutions was built on 20 years ago.
