Netsafe Client Support Portal

For current clients to communicate their IT issues

Submit a Ticket

Having a technical issue? Submit a ticket to our helpdesk here and a tech will be on your case.

Establish a Remote Connection

Share your screen with our IT helpdesk techs so we can diagnose your issues.

Check the Status of your Support Ticket

Log in to our helpdesk portal to check the status of your ticket.

Our Blog

How to Switch Managed IT Service Providers: Making a Smooth Transition

Good managed IT service providers are easy to reach and rarely needed if they are doing quality work. Unfortunately, not all IT service providers are ...

Read More Mar 16, 2018

Remote Support Solutions: Long Term vs. Short Term Benefits

With more and more of your employees working in the field, the need to provide remote support continues to become all the greater. This is probably tr...

Read More Dec 5, 2017

Remote Helpdesk Support Services: How Your Business Can Benefit

Nothing is more frustrating to your company's workers than to have unresolved computer-related issues that are preventing them from doing their jobs. ...

Read More Nov 29, 2017

The Great Debate: In-House or Remote IT Support?

Computer systems are a part of any company’s day-to-day operations from processing orders and storing customer information to running websites and hos...

Read More Nov 14, 2017

Can Outsourcing Your Desktop Support Save Time and Money?

Tech support is vital for any company of any size. Your office has computers, your business has a website and, depending on the type of business, thos...

Read More Nov 9, 2017

Cloud Server vs Physical Server: Which is The Right Choice for Me?

When you set up a website, inevitably you are going to face the question of where to store it. Every website has a group of files associated with it -...

Read More Nov 7, 2017

What to Look for in Remote IT Support

Small businesses have discovered the value of remote IT support. Networks and computing have grown more complicated. Mobile devices, remote connection...

Read More Nov 2, 2017

5 Advantages to Remote IT Services

For many organizations, large and small, an on-site IT department costs far too much to have on a daily basis. Maintenance, hardware upgrades, and ong...

Read More Oct 17, 2017

Can Your Business Benefit From Remote Help Desk Support?

You've perhaps reached the point in your business where most of your employees work away from the office. As a goal you've long wanted to reach, this ...

Read More Oct 10, 2017